Sandy’s Imports Return Policy

At Sandy’s Imports, we stand by the quality of our gourmet food products and offer a full refund or replacement if your items arrive damaged or do not meet our freshness standards. Due to the perishable nature of our inventory, returns must be initiated within 7 days of delivery to ensure food safety and quality control.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and a brief explanation of the issue within 7 days of receiving your shipment.

• 2.
  Provide Documentation

  Attach clear photos of the product and its original packaging, especially if the item arrived damaged or spoiled during transit.

• 3.
  Verification Review

  Our quality assurance team will review your request within 48 hours to determine if a return shipment is required or if a direct refund is applicable.

• 4.
  Refund or Replacement

  Once approved, we will either ship a replacement at no extra cost or issue a full refund to your original payment method within 5 business days.